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Privacy Policy

RAWNAQ Toursim – Protecting Your Personal Data & Journey

Privacy Policy

RAWNAQ Tourism — Protecting Your Journey & Data

When using the website [www.rawnaqtourism.com] (the “Services”), RAWNAQ Tourism (“RAWNAQ Tourism”, “We”, “Us”, “Our”) may collect and process personal data relating to users of the Services (“User(s)”, “You”, “Your”).

The purpose of this Protection of Personal Data and Privacy Policy (the “Policy”) is to inform Users of:

  • The manner in which their personal data is collected and processed;
  • The purposes for which such data is used;
  • The measures implemented to protect such data;
  • The use of cookies and tracking technologies.

We are committed to respecting Your privacy and protecting Your personal data.

By accessing and/or using the Services, You acknowledge that Your personal data may be collected and processed under the terms set forth in this Policy. If You do not agree with this Policy, You must discontinue use of the Services.

This Policy forms an integral part of the Terms of Service of RAWNAQ Tourism. RAWNAQ Tourism reserves the right to amend this Policy at any time to reflect legal, regulatory, technical, or operational changes. Users are encouraged to consult the latest version regularly.

1. Definitions

  • “Personal Data”: Any information relating to an identified or identifiable natural person.
  • “Processing”: Any operation performed on Personal Data, whether automated or not.
  • “Controller”: The entity determining the purposes and means of processing Personal Data.

2. Data Controller

RAWNAQ Tourism acts as the controller of Personal Data collected through the Services.

3. Personal Data Collected

Identity Info

Title, Full Name, Nationality, DOB, Address, Phone, Email, Passport/ID details.

Account & Payment

Username, Encrypted password, Transaction ID, Payment methods, Billing address.

Booking Data

Reservations, Travel details, History, Preferences, Special requests, Support chats.

Technical Data

IP address, Browser/Device info, Visit timestamps, Interaction stats, Location Data.

Special Category Data: If you voluntarily provide health or accessibility info, it is used strictly to facilitate your travel. Mandatory info is required for booking features.

4. Purposes of Processing

Travel Reservations Account Security Payment Processing Customer Support Personalized Offers Fraud Prevention Marketing

5. Recipients of Data

  • Internal Authorized Personnel
  • Subcontractors (Hosting, Payment, Technical)
  • Travel Partners (Hotels, Transport, Suppliers)
  • Legal Public Authorities

6. International Transfers

For cross-border transfers, we implement strict safeguards to ensure your data remains protected under international privacy standards.

7. Your Rights

Access & Correction: View or update your info.
Deletion: Request data removal.
Object/Restrict: Limit how we use data.
Portability: Get data in structured format.

Contact us directly to exercise these rights. We may verify your identity first.

8. Data Retention

Data is kept only as long as needed:

  • Financial: Kept for legal/accounting cycles.
  • Marketing: Kept until you opt-out.
  • Technical: Kept for a limited duration.

9. Security

We use high-level encryption (SSL) and technical organizational measures to prevent unauthorized access or destruction of your data.

10. Cookie Policy

Cookies are used to improve your experience. You can manage these via browser settings. Types include: Essential, Analytics, Functional, and Advertising.

11. Minors & 12. Contact

Services are not for minors without guardian consent. For questions, please reach out via our website’s contact section.