Terms & Conditions

RAWNAQ Tourism TERMS AND CONDITIONS FOR ONLINE PAYMENT:

  • DETAILED INSTRUCTIONS ARE GIVEN IN THE LOGIN PAGE OF THE WEB PAYMENT AS TO THE PROCEDURE TO BE FOLLOWED IN CASE OF COMPLETED TRANSACTION AND PAYMENT CONFIRMATION SLIP RECEIVED AND ALSO FAILED TRANSACTION. PLS FOLLOW THE INSTRUCTION CAREFULLY.
  • ONCE “PAY” - OPTION IS SELECTED YOU WILL BE DIRECTED FOR PAYMENT THROUGH NET BANKING OR DEBIT / CREDIT CARD. YOU CAN CHOOSE THE DESIRED PAYMENT OPTION AND PROCEED.
  • ONCE THE PAYMENT IS SUCCESSFUL, YOU WILL GET A PAYMENT CONFIRMATION SLIP AND THE STUDENT HAS TO KEEP THE SAME FOR REFERENCE.
  • IN CASE THE PAYMENT IS NOT SUCCESSFUL DUE TO ANY REASON YOU WILL GET A DISPLAY ON THE STATUS OF FAILURE IN PAYMENT.
  • IN CASE NONE OF THE ABOVE TWO HAPPENS, AND THERE IS HEAVY DELAY IN ANY RESPONSE FROM THE SYSTEM - IF YOU HAVE NOT PROCEEDED WITH PAYMENT AND NOT GIVEN CARD DETAIL PARTICULARS, YOU MAY PROCEED FROM THE BEGINNING AGAIN AND START THE PAYMENT PROCESS AGAIN.
  • IN CASE YOU HAVE GIVEN ALL THE DEBIT / CREDIT CARD DETAILS OR NET BAKING AUTHORIZATION FOR PAYMENT, AND HAVE NOT GOT ANY RESPONSE, PLEASE CHECK WITH YOUR BANKERS OR CREDIT CARD COMPANY AND SEE IF YOUR ACCOUNT IS DEBITED. IF YOUR BANK ACCOUNT/CC IS DEBITED, PLEASE DONT MAKE ANY ATTEMPT TO PAY AGAIN.

HOWEVER, IF YOUR ACCOUNT IS NOT DEBITED IN THE BANK, YOU HAVE TO MAKE THE PAYMENT AND GET PAYMENT SUCCESSFUL CONFIRMATION.

  • IN ANY CASE, MAKE A NOTE OF REFERENCE/TRANSACTION DETAILS IN CASE OF NET BANKING OR CARD PAYMENT.

PRIVACY POLICY:

  • THE DETAILS PROVIDED BY YOU SHALL BE UTILIZED ONLY FOR THE PURPOSE OF RECEIVING THE PAYMENTS TO BE MADE BY YOU TO THE INSTITUTION. ALL DATA SHALL BE KEPT SECURE, AND SHALL NOT BE DIVULGED TO ANYONE OR UTILIZED FOR ANY OTHER PURPOSE.

CANCELLATION/REFUND POLICY:

  • THERE IS NO CANCELLATION OPTION FOR THE END USERS AFTER PAYMENT IS MADE.
  • IN CASE OF DUPLICATE PAYMENT, PARENT/STUDENT, KINDLY APPROACH ADMIN OR FINANCE OR ACCOUNTS DEPARTMENT FOR REFUND WITH PROOF OF THE TRANSACTION REFERENCE/ YOUR BANK STATEMENT.
  • REFUND WILL BE PROCESSED WITHIN 10-15 WORKING DAYS, RESPECTIVE PAYMENT GATEWAY WILL SEND BACK TO THE ISSUING BANK [USER’S CARD BANKER] IN BATCHES FOR PROCESSING, WHICH SHOULD APPROXIXMATELY TAKE 8-15 WORKING DAYS, DEPENDING ON ISSUING BANKS POLICIES.
  • IMPORTANT: BY SUBMITTING A PAYMENT THROUGH THE ONLINE-PAYMENTS SITE YOU ARE AGREEING TO THESE TERMS AND CONDITIONS INCLUDING ANY UPDATED CHANGES IN TERMS AND CONDITIONS FROM TIME TO TIME THROUGH OUR WEBSITE.
  • Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
  • By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service. You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
  • Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
  • Otwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Email

Info@rawnaqtourism.com

Website

www.rawnaqtourism.com

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

DISCLAIMER: The articles, information and documents provided on this website are purely for information purpose and no legal commitment whatsoever are attached to the same in case of any inadvertent error that might have occurred due to unavoidable circumstances in spite of all the efforts put by the website management team. All the above terms and conditions are matching to The Central Bank in Saudi Arabia.